Will and Enduring Power of Attorney Documents Package

From:Anthony

- New Zealand

Was very easy to use. Added benefit in using this system are the help tutorials which provide a better understanding of concepts for a will. All together was well worth the money as I could predict spending far more money just in an initial consult with a lawyer

(Posted on 17 Oct 2024)

Reply:Thanks very much Anthony and we are particularly happy to hear you found the help videos useful.

From:Angela

- New Zealand

I was very impressed with the speed of communication if I had any concerns in the comments/questions box. The guide-notes were very helpful and the videos added clarity. It was good to go back over to review these at any stage. I appreciated that I could complete the documents over several days. I didn't have to wait long for my call to be returned which was helpful and personal.

(Posted on 17 Oct 2024)

Reply:Thank you very much Angela! Well done on getting things in place.

From:Di

- New Zealand

I originally purchased a pack for my partner, then purchased a second for myself. The tutorial was extremely helpful in filling them out. Plus as a bonus I was advised of a Law Firm that could assist me in the current city we were in, This was brilliant advice as they have been most courteous and helpful during this stressful period. I highly recommend anyone looking for something of this caliber.

(Posted on 13 Oct 2024)

Reply:Thank you Di!

From:Tony

- New Zealand

LawHawk are very helpful, and quick to respond to questions. The process is smooth and for somebody who does not understand all the legal terms and language, this is a great way to work through everything step by step

(Posted on 27 Sep 2024)

Reply:Thank you Tony!

From:Sandi

- New Zealand

Very good communications. The system is very informative and pretty easy to complete the interview. I thoroughly recommend it.

(Posted on 21 Sep 2024)

Reply:Thank you Sandi!

From:Andy

- New Zealand

Very comprehensive, and when I had a question, there was a very quick real response. I would do it again this way in future, if I need to make changes.

(Posted on 14 Sep 2024)

Reply:Thank you Andy!

From:Rebecca

- New Zealand

Thank you so much for your excellent customer service, alongside your very user friendly product. I'm so relieved to have finally put together my will and EPAs, with your help. Cheers

(Posted on 3 Sep 2024)

Reply:Thanks Rebecca!

From:WarrenDalgleish

- New Zealand

The process is well set out with useful video tutorials. The word interview confused me at first, but I guess relates to the process of interviewing that would take place if you were visiting a lawyer. There is a good checking system, as a first Will I drafted came up with a warning which makes sense when I considered what I had drafted in more detail. I had a problem when I went back to redraft thus Will, some sort of glitch. Fortunately Gene was very prompt at returning my queries and helping out so that everything was completed in a timely manner. The glitch prevented me from giving a 5, I would give 4.5 if the option was there. thank you

(Posted on 27 Aug 2024)

Reply:Thank you for the very thoughtful feedback Warren.

From:Maurice

- New Zealand

The easy to follow steps make for a very efficient and economical way to write your own will.

(Posted on 23 Jul 2024)

Reply:Thanks Maurice.

From:YH

- Hamilton

Customer support was exceptional, with prompt and helpful responses to my questions. Whenever I had questions or needed clarification, the Gene was prompt, professional, and extremely helpful. Their assistance contributed significantly to my positive experience. Overall, LawHawk offers an excellent service for creating or updating Will and EPA documents. Highly recommended!

(Posted on 10 Jul 2024)

Reply:Thank you very much YH!

From:Melanie

- New Zealand

Great customer service, thank you!

(Posted on 26 Jun 2024)

Reply:No problem Melanie, thanks for choosing LawHawk!

From:Jan

- New Zealand

Reasonably priced to do a will and epa online but when you go to sign epa you're going to be charged hundreds of dollars for a lawyer.to.witness your signature. I do not recommend this service whatsoever.

(Posted on 26 Jun 2024)

Reply:Sorry this didn't meet your requirements Jan. Unfortunately there is little we can do about the legal requirements to have EPAs witnessed by solicitors, and the amount of work that solicitors are required to do that goes far beyond just watching the Donor sign. We consistently get feedback that customers still save hundreds of dollars compared to if they got the law firm to do the whole job, but it is still not a cheap exercise. In your case, as you are not completely happy, I've refunded your fee fully.

From:Craig

- New Zealand

(Posted on 17 Jun 2024)

Reply:Thanks Craig

From:Glen

- New Zealand

Very happy with service and process. The guides and step by step videos made completing the documents so easy. Everything was clearly explained in easy to understand terms. Thanks again.

(Posted on 6 Jun 2024)

Reply:Thank you Glen!

From:George

- New Zealand

(Posted on 1 Jun 2024)

Reply:Thanks George

From:Tracey

- New Zealand

Very useful tool to run through this process with - great instructions/videos to help you navigate through the process as well.

(Posted on 16 May 2024)

Reply:Thanks Tracey, we're pleased you found the instructions and video helpful.

From:Bruce

- New Zealand

Great to work through the interview questions at my own pace while referring to the explanatory video.

(Posted on 16 May 2024)

Reply:Thanks Bruce, it's important to take your time to think it through.

From:Tracey

- New Zealand

Very useful tool to run through this process with - great instructions/videos to help you navigate through the process as well.

(Posted on 29 Apr 2024)

Reply:Thanks Tracey, we're pleased you found the guidance helpful.

From:Peter

- New Zealand

Straight forward and a sound result, thank you.

(Posted on 29 Apr 2024)

Reply:No problem Peter, thanks for choosing LawHawk.

From:Jessica

- New Zealand

Super straightforward and affordable, with great customer support

(Posted on 19 Apr 2024)

Reply:Thanks Jessica, we're pleased we were able to help.

From:Fraser

- New Zealand

Great service and really informative

(Posted on 19 Apr 2024)

Reply:Thank you Fraser

From:Lauren

- New Zealand

Will experience was very clear.

(Posted on 4 Apr 2024)

Reply:Thank you Lauren.

From:Jane

- New Zealand

This is an amazing product and Gene provided quick support when I needed it. The videos are very helpful and thorough. We saved hundreds of dollars doing these via LawHawk and getting a lawyer to witness afterwards. Thank you Gene!!

(Posted on 28 Mar 2024)

Reply:Thanks Jane! We're really pleased we were able to help you.

From:Kirsty

- New Zealand

Such an easy process and cost made it a no brainer. Has been on my things to do list for a while. Have recommended using this service to others.

(Posted on 24 Mar 2024)

Reply:Thank you Kirsty, well done on getting this one off the to do list!

From:Kerry

- New Zealand

I found the process really good. The videos were extremely helpful, and made the process a lot easier for me when I got stuck. Thank you

(Posted on 24 Mar 2024)

Reply:Thank you for the review Kerry, and for choosing LawHawk.

From:Lynette

- New Zealand

I was lucky that my sister-in-law had previously done their wills and EPAs through LawHawk so my experience was really easy. I would definitely recommend you to other family and friends.

(Posted on 17 Mar 2024)

Reply:Thank you very much for the review and recommendation Lynette.

From:Elizabeth

- New Zealand

I had been wanting to create a will for years but was put off the cost and process going through a lawyer, this was straight forward and affordable, it was quick and there was support if I needed it. I also like the fact that it is a one off payment and you aren't locked into a payment plan.

(Posted on 17 Mar 2024)

Reply:Thank you Elizabeth, well done on getting it sorted and we're pleased it was a lot easier than you expected!

From:Mario

- New Zealand

Excellent product and service. If you use a solicitor, for basic Wills and EPAs, you will probably spend as much time answering online questions for a much higher cost. Gene is always ready to assist if required. I highly recommend LawHawk.

(Posted on 3 Mar 2024)

Reply:Thank you Mario!

From:Patrick

- New Zealand

A really simple way to create a Will and POA. The videos really did help us understand the steps and what everything meant and while it was daunting to jump in and start, once we did, it was a really smooth process. Thank you for creating LawHawk.

(Posted on 29 Feb 2024)

Reply:Thank you Patrick, we're pleased you found the videos helpful.

From:Jenna

- New Zealand

I bought the Will and Enduring Powers of Attorney package from Lawhawk. I wanted something easy to fill and in my own time. The instructions and videos made it clear on how to fill in my info in the template and download it at the end. Will be recommending Lawhawk to my friends.

(Posted on 20 Feb 2024)

Reply:Thank you very much Jenna.

From:Mark

- New Zealand

Great. All worked well, very clear instructions. Thanks

(Posted on 14 Feb 2024)

Reply:Thanks Mark!

From:Cameron

- New Zealand

Really great service, easy to navigate and put together a will and EPA.

(Posted on 2 Feb 2024)

Reply:Thanks Cameron, well done on getting your documents sorted.

From:Cameron

- New Zealand

Really great service, easy to navigate and put together a will and EPA

(Posted on 2 Feb 2024)

Reply:Thanks Cameron!

From:Todd

- New Zealand

I completed my familys wills and powers of attorney documents through LawHawks online service. I found their video explanations of every part of the process to be very comprehensive. When I had questions I got personal attention via email and Zoom\screenshare within 24 hours. Note that you will still need a lawyer or legal executive to witness your signature on a power of attorney document for it to be valid. There was an issue where my initial login password contained punctuation and was not accepted. I wanted to specify that some beneficiarys children were to get their parents share if they died but others were not. This was not straightforward but I believe Gene was working on that already.

(Posted on 1 Feb 2024)

Reply:Thanks for the great review Todd, and for noting a few things we can improve on. Yes, the law currently requires a lawyer or legal executive (or trustee company) to witness, which we can't do, but we know many great lawyers so will always try and recommend someone local who can help. Thanks again for the review and choosing LawHawk!

From:Len

- New Zealand

Overall very good, some problems with navigating around the document. I found the video's and notes were useful.

(Posted on 24 Jan 2024)

Reply:Thanks for the review, and well done on getting it all sorted.

From:Fionna

- New Zealand

Very easy to go through and the video instruction were clear. Thanks

(Posted on 24 Jan 2024)

Reply:Thanks Fionna.

From:Robert

- New Zealand

Wills and EPAs can be a minefield for the lay person. While a little time consuming the process was thorough and well documented. I had a few problems but I think they were more of my making than anything else and I found Gene very responsive, helpful and patient. Excellent value product but be prepared to take your time in getting it right for your situation...

(Posted on 24 Jan 2024)

Reply:Thanks for the very balanced review, and well done on getting everything done as you needed in the end.

From:David

- New Zealand

(Posted on 24 Jan 2024)

Reply:Thanks David

From:Michelle

- New Zealand

Process was easy, well explained and quick. When I did have a query unique to my family situation Gene was easy to contact, prompt with his reply and offered helpful solutions. Would definitely recommend this to others

(Posted on 23 Jan 2024)

Reply:Thank you Michelle!

From:Hamish

- New Zealand

Simple, easy, workable, and really great support

(Posted on 23 Jan 2024)

Reply:Thank you Hamish!

From:Dale

- New Zealand

Plenty of videos to help as a reference guide, my partner and I were able to complete the process in one go even with very little experience with this type of thing.

(Posted on 23 Jan 2024)

Reply:Thanks Dale, that's great to hear. Well done.

From:Shareen

- New Zealand

I found the online application very straightforward and easy to do. There are a couple of questions that I wasn’t sure of but I know I can contact them directly to ask. Overall it’s really good! I am a usability designer and I think the usability is great. I think anyone should be able to do this.

(Posted on 23 Jan 2024)

Reply:Thank you Shareen! We've put a lot of effort into making it as user friendly as we can, though there's always more to do!

From:Helen

- New Zealand

Easy to follow instructions and great value for money. I was able to fill in a couple of pages, go away and think about it for a while and come back to it.

(Posted on 3 Nov 2023)

Reply:Thank you Helen. It's always good to take time to think things through.

From:Ben

- New Zealand

All went well - make sure you watch the instruction video before filling in each part, and save your answers regularly.

(Posted on 3 Nov 2023)

Reply:Thanks Ben, great tips!

From:Steven

- New Zealand

Very satisfied completing my will and EPA online. The information, guidance and email support from Gene was very helpful. I would highly recommend using this service.

(Posted on 3 Nov 2023)

Reply:Thanks Steven, we're very happy to have helped.

From:Graeme

- New Zealand

Really straightforward process and lots of helpful guidance in the videos. Would certainly recommend!

(Posted on 3 Oct 2023)

Reply:Thanks Graeme, we're pleased you found the videos helpful, and thanks for your recommendations.

From:Peter

- New Zealand

I found out about LawHawk via the MoneyHub website, where you come highly recommended. I purchased the Will and EPA package and found the whole experience very easy to follow and stress free. Before proceeding with the interview process, I watched the Help Videos, which I found easy to follow and informative. They prepared me for the interview process and removed any anxiety that I might have had going into the interview. Overall I found the whole experience to be very easy and very affordable. The experience was so great that I have recommended this service to all my whanau and friends. Thank you very much.

(Posted on 3 Oct 2023)

Reply:Thanks Peter. You took a great approach to doing your will and EPAs - well done! Thank you for the great review, and thanks also to MoneyHub - what an incredible site that is too!!

From:Louise

- New Zealand

Very prompt response to emails questions

(Posted on 25 Sep 2023)

Reply:Thanks Louise

From:Matt

- New Zealand

This a great service. Easy to use, great value and a very professional result. Although the help videos are thorough Gene was also on hand to provide specific assistance with a slightly trickier scenario. I can easily recommend LawHawk to anybody wishing to create a will or EPOA documents

(Posted on 14 Sep 2023)

Reply:Thanks Matt, really appreciate your great feedback!

From:David

- New Zealand

I was very pleased with all aspects of the service; from the prompt reply late at night to advice about witnesses and executors to actually 'doing the deed' and preparing my will. In my case - a very simple will - it took about 15 minutes online after perhaps 45 minutes of watching the various videos. No hitches. Have already recommended to others.... Thank you!

(Posted on 14 Sep 2023)

Reply:Thanks for choosing to use our solution David, and for the recommendations to others!

From:Anina

- New Zealand

It was easy to use and understand

(Posted on 9 Sep 2023)

Reply:Thanks Anna.

From:Scott

- Hahei

This is an excellent service and I highly recommend it. There is help every step of the way, helping you make informed choices, and all at your own pace.

(Posted on 31 Aug 2023)

Reply:Thanks so much Scott. It's always great to hear that people enjoy being able to do these important documents at their own speed.

From:Thane

- New Zealand

The online document builder was very straightforward and easy to follow. Instructional videos were helpful too in understanding what each section was for.

(Posted on 29 Aug 2023)

Reply:Thank you Thane. We're pleased you found the instruction videos useful and the overall solution straightforward and easy.

From:Graeme

- New Zealand

The user experience and ease of use is a bit complicated but manageable with perseverance, Very good value for the price, and excellent support and advice by email re any issues or queries

(Posted on 29 Aug 2023)

Reply:Thanks Graeme, and well done on nutting it out.

From:Lyall

- New Zealand

I was most impressed with the comprehensive support material, especially the video guidance with links throughout the process. It takes some time to work through all sections, so it was good to be able to pause partway through, and pick up later easily. Feedback from Gene was very prompt and helpful.

(Posted on 16 Aug 2023)

Reply:Thanks Lyall, it good to hear that you were able to take your time and work your way through things in your own time.

From:Henry

- New Zealand

Made a daunting and overwhelming job very easy!!

(Posted on 11 Aug 2023)

Reply:Thanks Henry!

From:Delilah

- New Zealand

I've been browsing for an online Will and good I came across LawHawk via the Sorted website. The pricing is very reasonable compared with others I've come across. This is one of the reasons I went through signing up. The guide videos are very helpful and the whole process of filling up or going through the Interview is very easy and quite straightforward for some items. After finishing the document and downloading the file, I also found it easy to go back through the document and make some changes. For simple wills this is very recommendable. Likewise, my queries in the beginning before purchasing was immediately answered so this also made me purchase. I purchased 2 Will with an extra EPA on discounted amount which is a real bargain. Thanks so much LH and will definitely pass the word to my friends who are planning to do their Wills.

(Posted on 6 Aug 2023)

Reply:Thanks for the very thorough review Delilah

From:Joan

- New Zealand

Great customer service and user friendly experience when completing my will.

(Posted on 3 Aug 2023)

Reply:Thank you Joan, we were happy to help!

From:Linda

- New Zealand

My will is very simple so it was very easy to use and instructions were mostly clear. I didn't use the videos provided as it seemed self explanatory although I was a little unsure when at the backup beneficiaries section. All clear after reviewing and making a couple adjustments before I dowloaded a final draft.

(Posted on 3 Aug 2023)

Reply:Thanks Linda, and we're pleased that you were able to get to the outcome you wanted for your backup beneficiaries.

From:Anthony

- New Zealand

Thanks for the opportunity to update our will and EPA's. The only issue we found was the lack of choice when distributing a life interest in a property. It should have the options available to enable parts to be distributed to individuals as it does for the remaining Estate part of the will. We updated ours manually and had the changes checked by a lawyer. We were well looked after by Grace at Succeed Legal in Wellington who also signed and witnessed our EPA's.

(Posted on 30 Jul 2023)

Reply:Thank you for the feedback, and it's great that you were then able to get your final requirements checked over by the excellent team at Succeed Legal.

From:Alex

- New Zealand

Very straight forward process, great comprehensive instructions and easy to understand tips for filling out each section.

(Posted on 24 Jul 2023)

Reply:Thank you for the review Alex.

From:Jane

- New Zealand

It was really valuable to have time to think about how to make our EPAs in our own home on our own time frame. I actually changed my initial decisions with time to mull them over. Support from Lawhawk was excellent, prompt and very personalised. There was none of that read our FAQs first nonsense. When we went to get them witnessed by a solicitor it was straight forward because we had made them, we totally understood them. You need to shop around for the best price for this service though. Quotes vary dramatically. I am very happy with total cost of this exercise and can recommend doing this through Lawhawk, not just to save money but because you understand it better through this process.

(Posted on 13 Jul 2023)

Reply:That's fantastic to hear Jane. Thank you for the great review, and its exactly how we hope that the solution will work for people - allowing you to consider things in your own time and choose the right options for you. Thanks for choosing LawHawk!

From:Tom

- New Zealand

I have looked at a few of these online Will services. LawHawk was by far the most comprehensive in getting content from the client. I like the business model with the one time reasonable fee that gives you 7 days to complete the Will and EPA. I was able to listen to the extensive help video while filling out the enquiry, that video with it's insights into Will preparation was worth the fee! I will use LawHawk again when required.

(Posted on 12 Jul 2023)

Reply:Thanks Tom, we're pleased you liked the interview questionnaire and video!

From:Nick

- New Zealand

Really straightforward and done in no time. Really fast support when I had a question, highly recommend

(Posted on 1 Jul 2023)

Reply:Thanks Nick, great that you were able to do it so quickly.

From:Cilla

- New Zealand

A great service. It went smoothly and Law Hawk was quick to respond to my (one) query. Very comprehensive and helped me realise that I did in fact need a lawyer to advise on my particular situation. It helped me organise my thoughts and questions for my meeting with the lawyer (today) and I now feel very well equipped to sort out my epas and will with peace of mind. Thank you!

(Posted on 24 Jun 2023)

Reply:Thank you Cilla. We're always (perhaps surprisingly to some) happy to hear when we have helped our customers to work out that they do need help from a lawyer. As you say, it often helps you to ensure you know what you want from your lawyer and that you can get the best value from their time. Thank you for the great review.

From:Natalie

- New Zealand

Fantastic service and excellent value. Very impressed with our experience organising documents with LawHawk.

(Posted on 22 Jun 2023)

Reply:Thank you for the great review Natalie, and thanks for choosing LawHawk.

From:Margaret

- New Zealand

We have just completed our Wills with Lawhawk. We had a few technical issues and Gene was amazing answering our queries straight away. Would certainly recommend this company to anyone.

(Posted on 12 Jun 2023)

Reply:Thank you Margaret, it was a pleasure helping you, and well done on getting things sorted!

From:Aidan

- New Zealand

I found the process relatively easy. I'm not a legal expert so it took me a bit of time to comprehend a few things that were being discussed, but I also found the feedback I got from the Legal Hawk team super helpful and it made it really clear how things were going to play out when I completed my will. For relatively simple situations like ours I'd definitely recommend this as a way for people to organise a will. The options worked perfectly for our situation so I'm really happy that we went with Law Hawk to organise this.

(Posted on 9 Jun 2023)

Reply:Thanks Aidan, great that it worked so well for you.

From:Matthew

- New Zealand

Making a will can be a complex task but I found the videos that cover each step to be very thorough & easy to follow making the whole experience much easier than I thought it would be. Make sure you take your time and follow the instructions and the end result will be perfect.

(Posted on 7 Jun 2023)

Reply:Thanks Matthew, we're pleased you found the videos helpful and the overall process easy.

From:Jorinna

- New Zealand

Excellent support both with step-by-step guidance/ information and with communication. Thank you!

(Posted on 7 Jun 2023)

Reply:Thank you Jorinna!

From:Sue

- New Zealand

All we can say is Wow !! - What an amazing product - was so great to be able to have progressed to having these documents almost ready to send to a Solicitor so we can sign off. !! I have told others in the office about it too !!

(Posted on 31 May 2023)

Reply:Thanks for the great review Sue!

From:Karen

- New Zealand

Simple. End product is great.

(Posted on 29 May 2023)

Reply:Thanks for the feedback Karen. We're pleased you found it easy.

From:David

- New Zealand

Great product, highly recommend

(Posted on 28 May 2023)

Reply:Thank you for the recommendation Dave. Much appreciated!

From:Robert

- New Zealand

Always happy to give 5 stars to a great business, but 5 stars doesn't begin to indicate how great our experience has been with LawHawk. A brilliant price and quick and helpful responses to any questions or uncertainties we had; and did I mention friendly? We took ages to satisfy ourselves that we'd covered all eventualities, but Gene was happy to give us all the time we needed. If you're looking to draw up or update a Will or Enduring Power of Attorney, look no further. And, no, I'm not related to Gene or anything LawHawk; just a very satisfied customer. Thanks again, Gene.

(Posted on 27 May 2023)

Reply:Thanks Robert, best review ever! Very happy to help, and pleased you got the outcome that you needed.

From:Shona

- New Zealand

Having delayed updating my Will and deciding I should also think about preparing an Enduring Power of Attorney document for both Property and Welfare, I discovered the Lawhawk web site and I’m very pleased I did! I purchased the 3 document package which meant I could work my way through the process at my pace, viewing the multiple “HELP” videos as I went. Gene was also extremely helpful when I required clarification and was always available to answer queries. The next step is to arrange for my Husband to purchase the same package, after which we can get both sets of documents witnessed by a Legal Executive/Lawyer. Thanks Gene

(Posted on 24 May 2023)

Reply:No problem Shona, thanks for the great review and we were very happy to help!

From:Wendy

- New Zealand

Excellent service and easy to use.

(Posted on 23 May 2023)

Reply:Thank you Wendy!

From:Courtney

- New Zealand

Extremely simple, well explained, efficient and accurate service.

(Posted on 11 May 2023)

Reply:Thank you Courtney, much appreciated!

From:Grant

- New Zealand

Fantastic product! Great value for money. Very easy to follow through comprehensive video instructions. Highly recommended.

(Posted on 11 May 2023)

Reply:Awesome, thanks for the great review Grant!

From:Christine

- New Zealand

Pretty straightforward

(Posted on 24 Apr 2023)

Reply:Thanks Christine

From:Shalendra

- New Zealand

Very helpful team and it's so well explained in the video step by step to do your will. Gene was very prompt with his response and always available to guide any areas we had doubts. Really appreciate your help. Satisfied customers.

(Posted on 23 Apr 2023)

Reply:Thanks Shalendra, we were very happy to have helped you, and well done on getting these important documents sorted.

From:Declan

- New Zealand

The product is very well priced and represents huge value for money as it included the will and 2 EPA's. It's well thought out and the videos are excellent at explaining how to complete the questionnaire. I had to e mail to clarify two points and got detailed responses by return including screen shots of how to deal with my issue. My only problems came when I tried to print the will. The open office doc formatted the LawHawk logos oddly and cut them in half so I had to delete the logos to print. When I tried to print direct from the open office doc I kept getting error messages that my printer paper was wrong despite having checked that A4 had been selected. I opened the doc in Word and printed from within word and there were no problems at all. All in all outstanding value and service and I have recommended the product to several friends.

(Posted on 16 Apr 2023)

Reply:Thanks for the fantastic review Declan. We haven't come cross that formatting issue in Open Office as we build all the templates in Microsoft Word so they will always come out great in that format. We're pleased you were able to open them in Word without problems. Thanks very much for the recommendations!

From:Collin

- New Zealand

The 1st will took a long time, and Gene was always there to clarify details. 2nd one was quicker as I could copy the details from the first will. Did not have to rush to complete the will, save and continue later. The package cost of the will is reasonable.

(Posted on 14 Apr 2023)

Reply:Thanks Collin. It's great that you took as long as you needed to get the details right on the first one, and then could do the second one a lot more quickly knowing that it would come out consistently except where you wanted it to be different

From:Andrew

- New Zealand

Excellent product. Easy to use and a great price, thank you.

(Posted on 10 Apr 2023)

Reply:Thanks very much Andrew. Great that we could help.

From:Bronwyn

- New Zealand

Thank you so much for having this service available online. As our family is split between Australia and New Zealand, it meant I was able to take on this burden for my family in New Zealand. I found your step by step instructional video essential for me to understand some areas. Plus you offered discount, which was wonderful and I was able to utilise buying this package. I would definitely use your service in the future.

(Posted on 8 Apr 2023)

Reply:Thanks Bronwyn, we're happy we were able to make this work well for you and your family.

From:Elaine

- New Zealand

Highly recommend. Very easy to use with excellent written and video instructions.

(Posted on 30 Mar 2023)

Reply:Thanks Elaine!

From:Roger

- New Zealand

Was easy to understand once I sat down and started. Many thanks!

(Posted on 21 Mar 2023)

Reply:Thanks Roger, sometimes starting is the hardest thing!

From:Ben

- New Zealand

Easy and good value. Thanks.

(Posted on 20 Mar 2023)

Reply:Thanks Ben!

From:William

- New Zealand

Not sure if it’s possible but at the end having all the relevant docs bundled together like PoA and Will docs and guidance into one document each would make printing and using a bit easier! Or maybe offering the option of bundling before download?

(Posted on 15 Mar 2023)

Reply:Thanks William! You mentioned how good it would be to bundle the documents together. We can understand that, but we think it would also complicate things because it’s really important that a will is kept separate and not attached to any other document or it might be invalid. Wills and EPAs also have very different signing requirements, and again it might make it harder to work out which document is which. What we would really LOVE would be if the Government allowed for digital signing of thee documents, as then we could make it incredibly easy and user friendly – We live in hope!

From:Cheri

- New Zealand

The package seems very comprehensive and easy to navigate. Any questions I had was very quickly answered and the whole process was well guided and clearly explained

(Posted on 13 Mar 2023)

Reply:Thanks Cheri.

From:Christine

- New Zealand

There was just the few questions I asked of you, as those parts of the process weren't particularly clear. I gave a score of 4, which otherwise would have been 5.

(Posted on 13 Mar 2023)

Reply:Thank you Christine. It's always good to know where we can make more improvements.

From:Phil

- Dunedin

It took me very little time to complete my Will. The additional information provided at each step was great - thank you. What I am most impressed by is that my feedback on the EPA process was responded to personally and quickly. I generally expect feedback to be filed in a dark (cyber) basement, so was blown away by an email and then a phone call to discuss further. Great product and amazing service!

(Posted on 12 Mar 2023)

Reply:Thanks very much Phil, we really appreciate your feedback and the opportunity to talk through your situation and requirements.

From:Emily

- New Zealand

The process is simple. I did my will in about three hours. I found the video a bit too long and wonder if it could be condensed and broken into smaller parts.

(Posted on 10 Mar 2023)

Reply:Thanks for the feedback Emily. It's good that you took your time to go through things thoroughly. The video is quite long in total, but it does have chapters that allow you to jump to the relevant sections. Each link throughout the solution takes you to the right part of the video. Sorry if this wasn't as clear as it could have been!

From:Roger

- New Zealand

This is one of the best, easiest to use and clear self-directed legal document generator that I have ever used.

(Posted on 10 Mar 2023)

Reply:Thank you Roger, this is up there with the best reviews we've ever received! Thank you!

From:Louis

- New Zealand

Excellent tool and service, super user-friendly, tailored to suit everyone wanting to make a WILL. It is also good to now have that peace of mind that your loved ones are looked and cared for in the event that you pass away. Nice work Gene and great follow up service.

(Posted on 10 Mar 2023)

Reply:Thanks Louis, it's such an important thing to get sorted so that family don't have additional stress at such an already difficult time. Happy to help!

From:Lara

- New Zealand

It's a great online tool to be able to complete your Will etc. I think it's a daunting task to do regardless of how easy the process is but LawHawk made it pretty easy and understandable! Thanks team

(Posted on 8 Feb 2023)

Reply:Thanks Lara, pleased we were able to make it easier!

From:Greg

- New Zealand

Video tutorial was really detailed and certainly helped me to get a good understanding of the requirements for completing the documents. The on-line help at each step of the way was also really helpful. The resulting documents look good and this was certainly excellent value for money and has saved me considerable time and cost of getting these relatively simple documents completed without needing to engage a lawyer.

(Posted on 7 Feb 2023)

Reply:Thanks Greg for the very detailed feedback, and we're pleased to have saved you so much time and money.

From:Phillip

- New Zealand

Easy to use to write a will. My wife and i used the videos and extra info provided. Too easy.

(Posted on 7 Feb 2023)

Reply:Thanks Phillip. Making it easy is the aim!

From:Robina

- New Zealand

Easy to navigate and helpful information included.

(Posted on 4 Feb 2023)

Reply:Thanks Robina!

From:Crystal

- New Zealand

Super easy to use;documents had everything we needed. Great price too!

(Posted on 16 Jan 2023)

Reply:Thanks for the great review Crystal, and for choosing LawHawk.

From:James

- New Zealand

Fairly easy

(Posted on 16 Jan 2023)

Reply:Thanks James, great that you found it easy.

From:Joel

- New Zealand

It was good and well priced but not as user friendly and as polished as the Public Trust online tool.

(Posted on 15 Jan 2023)

Reply:Thanks for your feedback Joel, and for choosing to get your will and EPA documents through our system.

From:Bill

- New Zealand

The interview was easy to follow when you only have a small family, not quite sure about getting things right with my computer issues, but eventually we got there

(Posted on 15 Jan 2023)

Reply:Thanks Bill, I'm pleased we were able to help you through your computer issues and get things sorted for you.

From:Paul

- New Zealand

Good system. Easy to use.

(Posted on 15 Jan 2023)

Reply:Thanks Paul.

From:Farhan

- New Zealand

Highly recommend to anyone wanting to create a personal Will and Enduring Power of Attorney. A very intuitive and self paced approach allows you to craft this. Thanks :)

(Posted on 9 Dec 2022)

Reply:Thank you Farhan, the beauty of an online solution is that it does allow you to choose all the specific options that are most relevant to you. Thanks for choosing LawHawk

From:William

- New Zealand

Gave the online option a go and no regrets. The Wills and EPA package was excellent value and the process was easy and intuitive. Also great support from the LawHawk team particularly with regard to finding a local lawyer to authorise the documents. Big $$ saved !

(Posted on 7 Dec 2022)

Reply:Thanks you for the great review William, and it's great that you were able to save so much money!

From:Sarah

- New Zealand

Really great, straightforward process. I did find it a little confusing at times though which is probably secondary to not knowing any legal jargon, otherwise would have given a 5/5.

(Posted on 23 Nov 2022)

Reply:Thanks Sarah, and well done for working your way through something that can still be quite complex.

From:Sasha

- New Zealand

Great format to make it easy. My Will was simple but I could see all of the possible variations that may be required available.

(Posted on 21 Nov 2022)

Reply:Thank you Sasha, and well done on getting your will and EPAs in place.

From:Diana

- New Zealand

Very easy to use, helpful videos and great service. Highly recommend

(Posted on 18 Nov 2022)

Reply:Thanks Diana, we're pleased you found the videos helpful.

From:Julie

- New Zealand

Excellent service, very easy to use and understand.

(Posted on 17 Nov 2022)

Reply:Thanks Julie, we're always happy to hear when customers find the solution easy to use and understand.

From:Steven

- New Zealand

Helped through the choices, even some choices I didn't think I had. The printed draft version really helped as it put it all in plain English and I could then go back and revise some details. I can imagine in another 10-15 years choosing LawHawk again to produce a new will as the circumstances may change.

(Posted on 14 Nov 2022)

Reply:Thanks so much Steven, and yes you can easily update your will in the future if you need to!

From:Mathew

- New Zealand

Excellent self-service product. Designed to make what would have otherwise been complex, very easy. Great customer service too.

(Posted on 15 Oct 2022)

Reply:Thank you for the great review Mathew, much appreciated!

From:Marilyn

- New Zealand

Full, detailed instructions. Easy to follow

(Posted on 9 Oct 2022)

Reply:Thanks Marilyn, we're pleased you found the instructions useful and easy to follow.

From:Matt

- New Zealand

Excellent, helpful service included.

(Posted on 9 Oct 2022)

Reply:Thanks Matt, we're always happy to help.

From:Diana

- New Zealand

Good value

(Posted on 9 Oct 2022)

Reply:Thanks Diana, we aim to provide a lot of features within our price.

From:Kerry

- New Zealand

So so easy to work through

(Posted on 9 Oct 2022)

Reply:Thanks Kerry, we're pleased you found it easy to work through.

From:Deborah

- New Zealand

Easy way to get a will done, and cheap!

(Posted on 9 Oct 2022)

Reply:Thanks Deborah, it's great that you found it so easy to use and good value.

From:Marie

- New Zealand

I was surprised at how easy the process was and how comprehensive instructions/help videos were. I feel that the scope of advice you offer is excellent and really good value. The questions/options posed gave me time to think about what I was trying to achieve and now I can go back and edit the final document.

(Posted on 9 Oct 2022)

Reply:That's great thanks Marie, we're pleased it worked so well for you.

From:Kate

- New Zealand

Cost effective and easy to do. Support notes were in plain English which is great.

(Posted on 9 Oct 2022)

Reply:Thanks Kate, well done on getting this important job done!

From:Oliver

- New Zealand

(Posted on 20 Aug 2022)

From:Carolyn

- New Zealand

I was at first hesitant about online Wills but after getting a quote from two lawyers (😳) and doing some research and reading some very positive reviews about LawHawk I decided to purchase the Will Package. So affordable too!! I absolutely recommend LawHawk. Much better than going into a Lawyer’s office with every few minutes costing a fortune. It also gave me plenty of time to think about my plans as I was able to work on it when I wanted to. The support info and videos are excellent too and take you through all the steps. And being able to communicate via a chat link or email with LawHawk and get a quick response is so appreciated. Thank you!

(Posted on 7 Aug 2022)

From:Trish

- New Zealand

I found all the notes to the documents very helpful. In a past career some 30 years ago I was a legal executive so did have that advantage, but anyone using the service would be well served.

(Posted on 7 Aug 2022)

From:Norm

- New Zealand

Very comprehensive package. Excellent tutorials. Excellent and prompt communication on all our queries.

(Posted on 7 Aug 2022)

From:Peter

- New Zealand

Simple, comprehensive and easy to do

(Posted on 7 Aug 2022)

From:Jeremy

- New Zealand

Our previous wills were with Public Trust. We, like many other people, had been meaning to update them for a number of years. As you know, to update wills with PT would have cost a lot of money. They do however, have an online version. I did try to do it that way, but it was difficult with their version running to many pages and full of legal speak. My daughter and her husband used your facility last year hence my reason to come to LawHawk. To start with it was a bit scary and the trustee and organ donor questions made me think hard. But I got there in the end and at the first opportunity, will get them printed and signed/witnessed. I had also telephoned a local lawyer office, who offered an online will service, but at nearly $400, your service was far more cost effective. I can now view our LawHawk wills as "living documents" and am happy that in the future it will be easy for me to simply amend the documents anytime it becomes necessary. Thank you.

(Posted on 7 Aug 2022)

From:Nicola

- New Zealand

Easy to use, good and clear advice, suitably cautionary at tricky bits

(Posted on 7 Aug 2022)

From:Paul

- New Zealand

Ease of of especially the helpful video when filling up the interview

(Posted on 7 Aug 2022)

From:Yanling

- New Zealand

The document and video are quite straight forward and easy to understand, not too many special terminology. The service is on time - reply emails very quickly;answer phones and explain very patiently;reasonable price.

(Posted on 7 Aug 2022)

From:Helen

- New Zealand

The will was easy to follow and complete. Gene also helped me behind the scenes with a question and filled in the relevant info for me. Recommend this package highly.

(Posted on 7 Aug 2022)

From:Diane

- New Zealand

Easy to use, loads of helpful info

(Posted on 7 Aug 2022)

From:Judith

- New Zealand

It was so easy. Felt professional and the guidance was clear and simple. When I had a question I had a quick response. I would definitely recommend this option.

(Posted on 7 Aug 2022)

From:Ken

- New Zealand

We bought the product and it clarified our views, but we were an edge case of a previous relationship and so needed to seek advice for one of our wills. This meant we had them both done by the family lawyer.

(Posted on 7 Aug 2022)

From:Carina

- New Zealand

Clear, simple instructions, and gave us the motivation to do something we should have done years ago.

(Posted on 7 Aug 2022)

From:Marcel

- New Zealand

Simple to fill out and easy to get it done with the support videos.

(Posted on 7 Aug 2022)

From:Samuel

- New Zealand

Most of the stuff was well explained

(Posted on 7 Aug 2022)

From:Joanna

- New Zealand

I found the Lawhawk system really good – it was easy to follow, the guidance was clear and relevant and helpful, and it gave me the sense of control that I was looking for to be able to prepare the documents myself. In short it was exactly what I was after. And the final product (the documents) was good too. However, I noticed your clause in the terms and conditions only after purchasing that you recommended that the documents still be reviewed by a lawyer after completion, as you couldn’t actually give legal advice. I’m not sure if this was in the T&Cs I read prior to purchasing or whether I just overlooked it, but it did mean that I had a little less confidence in asking our lawyer only to certify the documents, and instead I asked him to review them first, as you recommended. That process then cost us $550, which I wasn’t expecting. Also, while the guidance was very clear in the online system, because I didn’t entirely know what I was doing, there was a lot to get my head around and I spent A LOT of hours getting our documents ready. I realised after the fact, that had we just sat with our lawyer and worked through his template form with him in front of us guiding us, and certified at the same time, it would have saved us HOURS and not cost us any more $. So as far as time and money goes, it wasn’t ideal. But I guess that’s mostly my fault for trying to cut the corners and do it myself to save money, which I didn’t end up saving anyway. Gene's professional and helpful assistance throughout though was very much appreciated. I'd highly recommend Lawhawk if you're someone that's determined to do your own EPAs and Wills, however it likely won't save you any time or money.

(Posted on 7 Aug 2022)

From:Lisa

- New Zealand

I can't recommend highly enough the LawHawk online will service. The guided process to creating a will was foolproof to walkthrough, and the resulting document is exactly what I needed to ensure my will is known. The videos are clearly presented and great to dip into when you want more information. The ability to save your will as you walk through the steps means you can walk away for a day or two if you need to think things over. The feeling of security in having that document written is wonderful, and the final necessary step to have the will witnessed is a formality. Thanks for providing this great product Gene & team.

(Posted on 15 Jun 2022)

Reply:Thank you for the incredible review Lisa, it's really appreciated! We're so pleased you found it easy to use and got the results you needed. Thank you for choosing LawHawk!

From:Sarah

- New Zealand

Here's my experience: The LawHawk software gave me a chance to understand and prepare my own will and POA. The videos were really helpful and details are added in a logical order. At any point progress can be saved, which allowed me to consider various aspects in my own time, then I could return and easily adjust any particular item. Then when I went to a lawyer, I was well prepared and it was a quick process: she talked me through it all, so I got digest it as a whole. She read through it with me, we discussed some points, and I was reassured that all was in order. It was all done and dusted in 30 mins. It all worked as advertised and saved me some $$!

(Posted on 11 Jun 2022)

Reply:Thank you for the great review Sarah, and for explaining how the whole process worked for you. It's always been our goal that people can still go to a lawyer if they need to, and get great advice in a really client friendly and efficient way. This is exactly how we love to see it happen, and thanks to Succeed Legal for the great role they played.

From:Natasha

- Australia

Great and convenient product. I purchased Will & EPOA package for NZ parents from Australia. The local solicitor that took documents to my parents for signing was so impressed she offered me a job 🤣. I will recommend you to friends. Thanks.

(Posted on 11 Jun 2022)

Reply:That's awesome thanks Natasha. Maybe we need you to come and work for LawHawk!

From:Marty

- New Zealand

Looked at a number of online options and I'm very happy I went with LawHawk's online Will offering. Very simple, clear and well documented process with excellent explanations and recommendations of the legal aspects. Fast feedback from Gene on a minor typo I pointed out. I highly recommend their servces

(Posted on 20 May 2022)

Reply:Thanks very much Marty. Those recommended tweaks have been made and are live already.

From:Kelsey

- Christchurch

Super impressed with the ease of which to create these important documents and incredibly affordable. Would highly recommend!

(Posted on 16 May 2022)

Reply:Thank you Kelsey!

From:Carole

- New Zealand

Great service. Easy to use with plenty of fulsome guidance, and prompt answers to extra questions. We had our draft wills checked over by a lawyer who said we'd have probably paid an extra $1,000 if she'd had to draft our two wills from scratch.

(Posted on 15 May 2022)

Reply:Hi Carole, that's awesome feedback thanks. So pleased we were able to help you save that much money!

From:Tracey

- New Zealand

Fantastic service provided by Gene and the team at LawHawk. Instructions for completing modules were easy to follow and intuitive. A quick way to uodate my Will and EPOA, thank you.

(Posted on 7 Apr 2022)

Reply:Thank you Tracey, we're pleased you found it easy and intuitive - that's the goal!

From:Ashleigh

- New Zealand

Very convenient being able to sit in the comfort of home to answer the difficult questions of a will and POE. The how to video making it easy to understand everything. Step by step video covered everything and was extremely helpful! Gene was in communication at any point to help if needed and to check in with how I was getting on. Definitely recommend!

(Posted on 7 Apr 2022)

Reply:Thanks Ashleigh! Yes, being able to do the process from home is one of the best things about an online solution. Thanks for choosing to use LawHawk and for the great review.

From:Mei

- Christchurch

It is a good template

(Posted on 2 Apr 2022)

Reply:Thanks Mei!

From:Rachael

- New Zealand

Great support provided throughout the process

(Posted on 2 Apr 2022)

Reply:Thanks Rachael, very happy to help.

From:Janet

- New Zealand

Really easy to complete and great customer service. Thank you!

(Posted on 2 Apr 2022)

Reply:Thanks Janet, it was a please helping. Thanks for choosing LawHawk!

From:Tim

- New Zealand

Such a clear and simple way to do our wills with plenty of support readily available

(Posted on 2 Apr 2022)

Reply:Thanks Tim, it was nice being able to help you.

From:Pete

- New Zealand

All round a great service. Forms are very well set up and the supporting material is very comprehensive. Very helpful and fast response to a couple of questions. I think it's worth extending the initial 7 day period because most people probably need more time and the voucher system (while a good option to have) is a little bit clunky.

(Posted on 2 Apr 2022)

Reply:Thanks Pete, we'll think further about how best to improve the process when people need more time. The key thing is we'll find a way to make it possible to make more changes if needed!

From:Alex

- New Zealand

I found the online form easy to use, and the explanatory resources helpful when I needed them. Gene was also very responsive to a couple of questions I had.

(Posted on 2 Apr 2022)

Reply:Thanks Alex, we're always happy to help where we can!

From:Lee

- New Zealand

I was very happy with the service and appreciate you picking up the phone. What a huge difference it makes when you can talk to someone pleasant who knows their stuff in and out!

(Posted on 2 Apr 2022)

Reply:Thank you Lee, it was a pleasure helping you. Thanks for choosing LawHawk.

From:Jean

- New Zealand

I would give these people 15 out of 10 for service and assistance. Gene went beyond the call of duty to help us do our wills and EPA'S. Its a long time since I have witnessed such kind, helpful service. He made it almost painless and certainly stress less and at such an affordable price. I would 100% recommend Law Hawk to anyone looking to put their affairs in order. Thank you again for such a great experience

(Posted on 20 Mar 2022)

Reply:Thank you Jean. That's a wonderful review! It was a pleasure helping you, and no problem at all. Congratulations on getting everything sorted as you needed.

From:Helen

- New Zealand

I bought a paper will and never got around to it. Found this site and wow. It is so easy to navigate, videos and tips to help as well so the process was easy for someone like me who wasn't sure exactly how to do this. Gene also helped me after I had completed my will as there were a couple of things I was not sure about. Recommend this to people who have put off making a will and avoid huge lawyer costs!

(Posted on 18 Mar 2022)

Reply:Thanks so much for the great review Helen. Have an awesome weekend!

From:Michelle

- New Zealand

Great communication when answering questions and great video tutorials to walk you through the process

(Posted on 5 Feb 2022)

Reply:Thank you Michelle. We're pleased you found the video tutorials helpful.

From:Toni

- New Zealand

Pretty easy process, thanks

(Posted on 5 Feb 2022)

Reply:Thanks Toni, pleased you found it easy to do.

From:Robert

- New Zealand

The documents are extensive in coverage and a section/clause comparison with similar online services (e.g. Public Trust) shows they're comparable. The price difference is therefore definitely worth it.

(Posted on 5 Feb 2022)

Reply:Thanks Robert. We're proud of our solution, and pleased that we can offer something that contains similar - or more - functionality than competitor products, at a much lower price.

From:Elliot

- New Zealand

Easy to use and great value

(Posted on 5 Feb 2022)

Reply:Thanks Elliot!

From:Nigel

- New Zealand

Good explanation for the steps and what was required, may of taken me 8 months to get it finished but no problems when I did, questions answered promptly, thanks

(Posted on 5 Feb 2022)

Reply:Thanks Nigel, good things can take time!

From:Evan

- New Zealand

Ease of use, time saving, reasonable cost and exactly what we were after.

(Posted on 17 Jan 2022)

Reply:Thanks Evan, we're pleased this was such a great fit for your needs.

From:Joel

- New Zealand

Fairly straight forward which makes it easy to complete. Maybe add more simple definition of property and personal order in addition to quoting a section (which defines it in legal terms). Also display is a bit hard to navigate. Window for the questions is bit small and doesn't show the whole page and cant adjust the size of the window so end up scrolling a lot for each section.

(Posted on 17 Jan 2022)

Reply:Thank you for the great feedback Joel. We'll look into some more explanation of the definitions. The display may have been to do with the settings in your browser, as even though there is a lot of information to collect, it should have showed the whole page quite comfortably. We'd be happy to look at this further to understand what happened there.

From:Denise

- New Zealand

It was so easy to do the Will. I would have rated 5 but as I included the option of doing EPA at the same time it was very time consuming. Recommend people just do the straight Will option online.

(Posted on 13 Jan 2022)

Reply:Thank Denise. EPAs are really important so we'll always encourage people to put them in place. If timing is an issue, we can always arrange to split them so you can do one document at a time.

From:Hamish

- Auckland

Geez, what a great product. The step-by-step video makes it super simple and the template really does cater for a wide range of family and personal situations. Thank you Gene for putting this together and your after purchase service. World class. Hamish

(Posted on 29 Nov 2021)

Reply:Thanks Hamish - amazing feedback!

From:Agni

- New Zealand

(Posted on 20 Nov 2021)

Reply:Thank you Agni!

From:Stefan

- New Zealand

Easy to use, no bugs, plenty of help

(Posted on 16 Nov 2021)

Reply:Thank you Stefan

From:Geoff

- New Zealand

The will and POS package from Lawhawk was very easy to work through and the backup support was fantastic.

(Posted on 8 Nov 2021)

Reply:Thanks for the great review Geoff, and for choosing LawHawk for your solution.

From:James

- New Zealand

Very simple and easy

(Posted on 23 Oct 2021)

Reply:Thanks James!

From:Rainer

- New Zealand

Really good and well designed software, making it very easy to create your will without the need for expensive legal support.

(Posted on 23 Oct 2021)

Reply:Thanks for the nice review Rainer, much appreciated!

From:Geraldine

- New Zealand

Very easy and straightforward. Step-by-step instructions plus video to make the whole process easy to follow. Great questionnaire to prompt answers so that the final documents are exactly how I wanted. Very pleased with the result and excellent value. Highly recommended.

(Posted on 20 Oct 2021)

Reply:Thank you very much for the great review Geraldine, and we are pleased you are so happy with the end result and value!

From:Iain

- New Zealand

I found the process very easy to follow and not as time consuming as first anticipated

(Posted on 19 Sep 2021)

Reply:Thank you Iain, that's great to hear.

From:Claudia

- New Zealand

(Posted on 14 Sep 2021)

Reply:Thanks Claudia!

From:Laura

- New Zealand

It was an easy process, particularly when my needs were not overly complicated!

(Posted on 12 Sep 2021)

Reply:Thanks Laura, we love it when we can help people with simple needs to get what they require quickly and affordably.

From:Rachael

- New Zealand

(Posted on 28 Aug 2021)

Reply:Thanks Rachael

From:Stacey

- New Zealand

Couldn't believe how easy it was to make the will online. The instructional video had all the info I needed so I didn't need to contact customer support. Easy step by step process with lots of helpful information and links to further help pages which help clarified everything I needed to know. I was a little apprehensive about completing an online will but glad I chose this option! I worked through it at my own pace and now have peace of mind with a valid will ☺️. I would definitely recommend it to others.

(Posted on 15 Aug 2021)

Reply:Thanks Stacey, it's great that you found the process so easy and that it worked out so well for you. Being able to work things through at your own pace - with save and resume as needed - is one of the greatest benefits of doing it online. Thank you for the detailed review.

From:Sue

- New Zealand

This product is excellent value. I completed wills and EPAs for myself and my partner and found the accompanying guides and video hugely helpful. It was great to go through the forms at my own pace and have the time to think through some of the complexities without the clock ticking over in the lawyers office. Adjustments might be required later but I'm confident the groundwork is done. Genial Gene from Lawhawk is not a robot despite working all hours. He checked in at one stage to see how it was going and responded promptly and competently to a couple of requests for help (my errors). Human interaction! How refreshing.

(Posted on 14 Aug 2021)

Reply:Thank you very much Sue. Genial Gene here - definitely not a robot! We are always happy to help our customers wherever we can, and it often only takes a couple of minutes to point in the right direction. If it needs more specific legal advice, we're also very happy to recommend lawyers in our network who often also use our solutions. The main thing is that we want to see more people get their wills and EPAs in place. Congratulations on getting yours sorted, and for the great review!

From:Toni

- New Zealand

Intuitive, easy and fantastic support. So impressed I’m gifting some of their packages to whānau!

(Posted on 29 Jul 2021)

Reply:Thanks Toni, what a great gift!

From:Bhaskar

- New Zealand

If you don't know where to start with important financial documents like your Will, Power of attorneys, go to Law hawk for a step by step questionnaire that auto generates the document at the end. It's use friendly and the customer support is fantastic. If you don't want to spend too much at the lawyers, I would definitely recommend this DIY method.

(Posted on 26 Jul 2021)

Reply:Brilliant, thanks Bhaskar. We've been very happy to help you get this sorted and its great that you found it so easy.

From:Alicia

- New Zealand

Gene was very quick to respond to any questions.

(Posted on 25 Jul 2021)

Reply:Thanks Alicia, it was no problem at all. Thank you for choosing LawHawk for your will.

From:Carla

- New Zealand

An easy way to prepare your will and EPA's yourself without the big lawyer fees. Very professional with instructional videos along the way to help you out and a real person to speak to if needed. Highly recommend.

(Posted on 25 Jul 2021)

Reply:Thank you so much for the great review Carla, and for choosing LawHawk for your will and EPAs!

From:David

- New Zealand

When you email a solicitor and he asks you to call his assistant as she takes care of his calendar, you hope that this business gets a fresh approach. I learned every thing I need to know about Wills and EPA from lawhawk website. Any questions I had were answered through the chat function. Great value.

(Posted on 25 Jul 2021)

Reply:Thanks David, yes a lot of law firms have some catching up to do to move more online! Thank you for the great feedback on our resources, and for choosing to use LawHawk for your wills and EPAs.

From:Bridgette

- New Zealand

Excellent service and brilliant product, supported through the process and so happy with the final paperwork. Highly recommend, thank you so much.

(Posted on 25 Jul 2021)

Reply:Thanks Bridgette, we're pleased that you are happy with the final result. Thank you for the great review and for using our online will solution.

From:Luke

- New Zealand

Well organized and covered all possible scenario that can be covered in standard scenarios. I used them for will and attorney and they have make it so simple and seamless that any layman can understand and chances of error has been eliminated so well. Really worth the money and actually I have to update few things and they helped me without charging anything extra which is very kind of them. Can expect them from those ordinary lawyers who rip off your money just by replying to emails.

(Posted on 25 Jul 2021)

Reply:Awesome, thanks so much Luke. Yes, we're trying to make wills as easy and affordable for average people as we can. We've also got good lawyers that we work with who we can refer people to when they do need extra help, on a reasonable basis.

From:Ronny

- New Zealand

Fast response just about any time of day and day day of the week. Excellent support both during and after completing the forms. The forms themselves are very easy to use and there are plenty of instructions to help understand the consequences of the possible options we could select. Prior to coming across LawHawk, sorting out a will felt like a burden. So pleased we came across LawHawk - that proved the process so much easier than we anticipated. We particularly liked that we were able to replicate selections between the two of us. That cut the process even shorter and easier.

(Posted on 25 Jul 2021)

Reply:Hi Ron, thank you for the very detailed review and great feedback. Yes, the ability to replicate the first will and EPA documents into the second set, and then only make the required changes is one of our favourite features too. Well done on getting it all sorted!

From:Stu

- New Zealand

(Posted on 25 Jul 2021)

From:Jamie

- New Zealand

Lawhawk's services are cost-effective solutions for what everybody should have access to. I appreciated their ease of use and quick responses when I required assistance.

(Posted on 25 Jul 2021)

Reply:Thanks Jamie. Research shows that over 50% of adult New Zealanders don't have wills, so we're trying to make them something that everyone can have. Enduring Powers of Attorney are just as important, and even less common to have in place, which is why we've bundled them in with the will. Thanks for choosing LawHawk!

From:Justine

- New Zealand

Great support, & great outcome!

(Posted on 25 Jul 2021)

Reply:Thanks Justine!

From:Leota

- New Zealand

I was stressed out because surgery was looming and I needed to urgently make a Will and do EPOA’s. Thank you to Sorted for naming LawHawk on their website. What I really liked was the price. LawHawk offered a great package deal price for the 3 documents saving me at least $350+. LawHawk has easy to follow instruction/information videos all the way through the process. LawHawk has fantastic customer support in the form of Gene. Once printed, the documents were professional and easy to read. I am grateful to LawHawk and Gene and recommend LawHawk to you.

(Posted on 25 Jul 2021)

Reply:Thank you for your really kind review Leota, and it's always great when we can hear that our customers are happy and have saved a lot of money! The Sorted website is awesome too!!

From:Russell

- New Zealand

genuinely helpful both pre and post sales. As this was purchasing software for online creation of will and EPOA, Lawhawk provided help and guidance I consider beyond expectation. Highly recommended.

(Posted on 25 Jul 2021)

Reply:Thanks very much for the recommendation Russell. It was a pleasure helping you. Thank you again for choosing LawHawk to do your will and EPOA.

From:Wayne

- New Zealand

Was nice and easy. Help from Gene was always available.

(Posted on 25 Jul 2021)

Reply:Thank you for the great review Wayne, and for choosing LawHawk for your online solution.

From:Philip

- New Zealand

(Posted on 25 Jul 2021)

Reply:Thanks Philip

From:Sunil

- New Zealand

I was quoted by lawyers firm about $1000 to prepare a simple Will. I came to know about LawHawk via online reviews and took a chance. I am so pleased that I took their service not just it is cost effective but it was so informative and through in every step of the way in preparation of Will. LawHawk taken so much of their time to demystify about Will as well it is affordable, secure and flexible to make any changes as an when needed. In other words it doesn’t have to cost you an arms and a leg to have your own well documented legally sound Will for your family. Thank you very much.

(Posted on 25 Jul 2021)

Reply:Awesome review thanks Sunil! We're always really happy when we hear that we have been able to save our customers so much money! Thank you for taking the leap of faith to try an online will. It's reviews like these that will help others to gain similar confidence. Congratulations on protecting your family.

From:Soo

- New Zealand

I couldn't have been happier with the service. Will and EPA questions were very thorough and I learned a lot more than my previous dealings with the paid lawyers for the same service. Highly recommend!

(Posted on 25 Jul 2021)

Reply:Thanks very much Soo. That’s what we want to hear!

From:Renee

- Wellington

Simple, fast and effective platform for creating my will and EPA docs. Gene was available on a Sunday and really made the process easy for me to follow. Would highly recommend!!

(Posted on 25 Jul 2021)

Reply:Thanks very much Renee. With the heavy rain that day I think most of NZ was on their phone or computer anyway! A good day to sort your wills and EPAs. Well done!

From:Carla

- New Zealand

This is so easy to use and I love the help videos - will definitely recommend to my friends. So much better than having to go through this process with a lawyer - all I need is his signature now so I'm happy.

(Posted on 7 Jun 2021)

Reply:Awesome review! Thanks Carla!!

From:Alexandra

- New Zealand

Great price. Accessible program with step by step instructional videos were great

(Posted on 31 May 2021)

Reply:Thanks very much Alexandra.

From:Blair

- New Zealand

This was my first ever EPA and will. After I got my head around the whole process of creating an EPA and will I found the format reasonably straight forward to follow. I thought the how-to videos were helpful and the customer service response to my queries timely and professional. I suffered a little confusion dealing with who and what scope of powers to provide attorneys in the EPA, so a little more elaboration on the how-to videos/ written guide may have aided me in the process a little more. All in all a great product. I am sure the next time round I will be able to fly through the interview process!

(Posted on 31 May 2021)

Reply:Thanks for the great constructive feedback Blair. Well done on getting through it.

From:Michele

- New Zealand

Easy to use site with clear videos and explanatory notes, thank you

(Posted on 16 May 2021)

Reply:Thanks Michele!

From:Shane

- New Zealand

Simple and easy to follow, and great value for money.

(Posted on 16 May 2021)

Reply:Thanks Shane!

From:Joseph

- Auckland

Easy, straightforward process, and excellent communication from Gene, highly recommend, cheers: )

(Posted on 16 May 2021)

Reply:Thanks Joseph!

From:Kyran

- New Zealand

Smooth process covering most situations.

(Posted on 12 May 2021)

Reply:Thanks Kyran!

From:Ian

- NewZealand

Very thorough questioning. I liked the help videos provided for each page, with the added bonus that I was able to change the playback speed so I could more quickly move to the appropriate section. Quick responses to my emails made this feel like a very personal service. Outstanding value!

(Posted on 15 Apr 2021)

Reply:Thanks Ian. Great tip on the playback speed. I wouldn't want to listen to me any longer than necessary either!

From:Jessica

- New Zealand

Easy process, great support and the videos help you with clear instructions if you are not sure. End product looks good and I found it easy to understand. Gene responded to emails so quickly even after hours which was impressive. Thanks Gene.

(Posted on 13 Apr 2021)

Reply:No problem Jessica, very happy to help!

From:Bridget

- New Zealand

Thank you so much! I loved this process, it was a bit daunting at first but the steps were easy and user friendly. We felt empowered afterward as it costs a lot to get a will organised by a lawyer and we had created our own documents while saving that money.

(Posted on 13 Apr 2021)

Reply:Thanks Bridget. Great that you could get this done in this way.

From:Daniel

- New Zealand

Very easy and so worth the money. Excellent step by video instructions. Should of found this site years ago. Thank you.

(Posted on 7 Apr 2021)

Reply:Thanks Daniel!

From:Kathryn

- New Zealand

A good service if you are familiar with online forms. Also, Gene from LawHawk was very helpful and answered my queries promptly.

(Posted on 7 Apr 2021)

Reply:Thank you Kathryn.

From:Jagan

- New Zealand

LawHawk made Legal Documentation, Law Needs and Solicitor Leads simple, easy and very affordable coupled with phone and email support at no extra cost. Their software is top notch with easy to understand tips, suggestions, legal requirements and links. Highly recommend.

(Posted on 20 Mar 2021)

Reply:Thanks you Jagan!

From:John

- New Zealand

The LawHawk process to make a will is simple and straightforward. The assistance is friendly and prompt. Really good value for money

(Posted on 1 Mar 2021)

Reply:Thanks for choosing LawHawk John.

From:Latisha

- New Zealand

Having Gene's, virtually 24/7, support was fabulous and very reassurring! I was apprehensive about doing a Will online but Gene truly made it so easy to do especially with his great videos, which were easy to understand and follow. Moreover knowing that I could call & speak with Gene gave me the confidence and made the biggest difference in choosing LawHawk. He was calm to talk to and made the process seem so much less complicated and daunting, I can't thank him enough for his patience & help!!

(Posted on 24 Feb 2021)

Reply:Thanks Latisha, it was nice to be able to help!

From:Diva

- New Zealand

Brilliant Service. Quick personal response, extremely helpful and very easy to follow. The video is comprehensive and easy to understand. Thank you.

(Posted on 23 Feb 2021)

Reply:thanks Diva!

From:Janet

- New Zealand

Wonderful value for money and very easy to use. The video tutorials were also easy to follow and made the whole process very simple. Thanks LawHawk

(Posted on 20 Feb 2021)

Reply:Thank you Janet!

From:Angelina

- New Zealand

Great service an very efficient with the process of my will, I would highly recommend to anyone wanting to get theirs done. Thank you very much

(Posted on 16 Feb 2021)

Reply:Thanks Angelina, well done. It was nice speaking with you.

From:Trevor

- New Zealand

Very easy to use and plenty of information provided. Have already recommended to others.

(Posted on 16 Feb 2021)

Reply:Thanks you Trevor, and particularly for the recommendations. Really appreciate that.

From:Sharyn

- New Zealand

Super easy to use!

(Posted on 10 Feb 2021)

Reply:Thanks Sharyn!

From:Nilesh

- New Zealand

Great help in getting this important document done. Good communication and service provided.

(Posted on 7 Feb 2021)

Reply:Thanks very much for the great feedback Nilesh and for choosing LawHawk!

From:Angelina

- Auckland

Great service and communication, such a big help been guided through each step online together. Would recommend to any one interested in doing their wills. Thanks again for all your help

(Posted on 19 Jan 2021)

Reply:Thanks Angelina!

From:Vincent

- New Zealand

Clear instructions and videos to guide through the whole process! Very affordable price! Well done!

(Posted on 18 Jan 2021)

Reply:Thanks Vincent, and for the great Google review too!

From:Jeffrey

- New Zealand

Very easy to follow and complete

(Posted on 18 Jan 2021)

Reply:Thanks Jeffrey

From:Alison

- New Zealand

Super easy to complete, saved a load of time & money, would thoroughly recommend

(Posted on 18 Jan 2021)

Reply:Thanks Alison

From:Mark

- Wellington

A quick easy process for creating a will and EPOA. I have been putting off a bit and this let me do it from home in my own time. Comprehensive video guide if needed. Highly recommend.

(Posted on 13 Jan 2021)

Reply:Thanks Mark, and good on you for getting this done from home.

From:Ronny

- New Zealand

The forms are easy to follow, especially with the videos and informative commentary. LawHawk provides top service - answering questions quickly and with excellent information. LawHawk makes the process accessible to people with no legal background. It is also a huge time saver - working on three documents in succession plus the option to save the answer file to replicate for a spouse saved us a huge amount of replication. All in all, an affordable, well supported product and service. No more excuses to procrastinate!

(Posted on 30 Dec 2020)

Reply:Thank you so much for the great review!

From:Paddy

- New Zealand

I thought that the explanatory clip and the interview were both very well and thoroughly presented, easy to navigate and understand.

(Posted on 26 Nov 2020)

Reply:Thank you Paddy

From:Ben

- New Zealand

Very easy to use

(Posted on 26 Nov 2020)

Reply:Thanks Ben

From:Eugene

- New Zealand

Very easy to complete. Great information and video examples at each step. Saved me so much money with not having to involve a lawyer.

(Posted on 21 Nov 2020)

Reply:Thanks Eugene, and well done on saving so much money!

From:Catherine

- New Zealand

Great online product. The comprehensive nature of creating a Will made very easy with specific drop down boxes and imbedded Video tutorials with a print out that looks very professional.

(Posted on 13 Nov 2020)

Reply:Thanks Catherine!

From:Paula

- New Zealand

Great products. Excellent value. Thanks will recommend to family and friends.

(Posted on 1 Nov 2020)

Reply:Thanks very much Paula

From:Debra

- New Zealand

This is a comprehensive process and I was confident of the product quality at the end. I learned a lot and I got good advice. I still have to get a lawyer to check the wills and sign the EPAs, but happy with what we've done.

(Posted on 31 Oct 2020)

Reply:Thanks very much Debra. Let us know if we can help with finding a lawyer.

From:Lindsen

Surprised with how comprehensive it is compared to other online will builders.

(Posted on 9 Oct 2020)

Reply:Yes, it's very comprehensive. Thanks for using LawHawk!

From:Andrew

- New Zealand

The process was logical with excellent video tutorials for explaining what was required

(Posted on 8 Oct 2020)

Reply:Thanks Andrew, pleased you found the videos helpful.

From:Stephen

- New Zealand

The entire process is easy to follow and well layed out.

(Posted on 2 Oct 2020)

Reply:Thank you for your feedback Stephen

From:Le

- New Zealand

I thought it was excellent, easy and everyone should just get it done for the sake of their loved ones

(Posted on 26 Sep 2020)

Reply:Thanks for the great review!

From:Ben

- New Zealand

Easy to use, good instructions at each step and helpful team. Recommended if you want a basic will quickly

(Posted on 24 Sep 2020)

Reply:Thanks Ben.

From:Glenn

- New Zealand

Easy to follow. Plain language made it easy to understand. Video was helpful where further explaining was required.

(Posted on 23 Sep 2020)

Reply:Great work Glenn, well done on getting these in place.

From:Stu

- New Zealand

Very easy but professional product and process. Enabled all the right decisions to be made and very pleased

(Posted on 10 Sep 2020)

Reply:Thanks very much Stu, and we're pleased that you had such a great experience.

From:Angela

- New Zealand

The documents were easy to complete with straightforward instructions. I liked that you could 'park' the document to get extra information and come back to it at a later stage. The only thing I would have liked is a way to put some free format comments in around burial/donor requests.

(Posted on 6 Sep 2020)

Reply:Thanks Angela, we'll take a look into your suggestion.

From:Emma

- New Zealand

Fantastic product. Worth every cent. So easy to use. Amazing service from Lawhawk. Could not recommend enough.

(Posted on 6 Sep 2020)

Reply:Awesome feedback! Thanks Emma.

From:Bryan

- New Zealand

Paint by numbers set up is good and found it fairly easily to work through. Mine was a simple will and knowing what I know now would not have attempted this myself if I had a complex estate.

(Posted on 31 Aug 2020)

Reply:Thanks Bryan, there are a lot of options in the solution to cover more complex estates that will take more time to work through.

From:Justine

- New Zealand

Was nice & easy once you get into the swing of it, and I got very fast responses for any questions I had, the video tool throughout was also very helpful.

(Posted on 31 Aug 2020)

Reply:Thanks Justine!

From:Andrew

- New Zealand

Good value, however could be more intuitive. I appreciated follow up from Gene, knowing there's a human in behind this.

(Posted on 23 Aug 2020)

Reply:Thanks Andrew. Well done on getting it done.

From:Bevin

- New Zealand

I was pretty pleased with how easy it was. Team were very helpful. Definitely worth the money.

(Posted on 23 Aug 2020)

Reply:Thanks Bevin.

From:Mariette

- New Zealand

This really made things so much easier. I've been putting of doing my will for years - most of the time because it just seemed such an unnecessarily complicated (and potentially costly) task. Your online tool has really helped tremendously. Thank you.

(Posted on 28 Jul 2020)

Reply:Thanks for the great review Mariette. It's often a lot easier than expected!

From:Amanda

- New Zealand

Excellent product, apart from the fact that I'm a bit useless with technology, the product is great. I've recommended to others who I know have used it also. Super easy and good communication when I got it wrong. I work in the community so will be recommending.

(Posted on 28 Jul 2020)

Reply:Thanks for your recommendations Amanda, and congratulations on getting it done.

From:Dieter

- New Zealand

Great system. Gets a bit trickier when you look at 3rd and 4th options for the residue.

(Posted on 19 Jul 2020)

Reply:Thanks Dieter, there are a lot of possible options for how you can divide the remaining estate. There's a lot of guidance in the tool which we hope helped you work through this.

From:Chris

- New Zealand

Great products, easy to use and excellent service -many thanks again

(Posted on 5 Jul 2020)

Reply:Thank you very much Chris.

From:Werner

- New Zealand

Great product. Easy to use.

(Posted on 29 Jun 2020)

Reply:Thank you Werner.

From:Kylie

- New Zealand

The process was made so easy with the information snippets and clear videos at every step of the way. Made a daunting task very easy. Thank you!

(Posted on 17 Jun 2020)

Reply:Thanks Kylie!

From:Zac

- London

I recently used the LawHawk will tool, and it was brilliant. Quick, easy and intuitive, but still entirely comprehensive. I've delayed making a will for ages because it seemed like such a hassle, but this made it extremely easy. I've recommended it to my partner and family. Cheers!

(Posted on 24 Apr 2020)

Reply:Thanks Zac, the first review of our new combined tool and it's a great one! Well done on getting all this done.

From:Nina

- New Zealand

Fantastic experience, customer service and value for money - I highly recommend LawHawk for your will or EPA. The whole process was extremely simple. The online tool was very easy to use but very comprehensive with great embedded guidance and videos. Gene was amazing at responding quickly to any questions and gave me really helpful advice. I feel confident my will has provided for a number of complexities that I hadn't considered/come across when using other online wills in the past. I was also able to import my will into the tool and create my husband's will for him in about 13 minutes, thanks to it being so easy to use and the tool automatically highlighting the screens to edit. I also appreciate that you are given the MS Word version so I can make simple edits (e.g such as to $ values of specific gifts) in the future without having to renew my entire will.

(Posted on 19 Apr 2024)

Reply:Thanks for the great review Nina. We were really happy to have been able to help.

From:Matthew

- New Zealand

Very easy to use and got exactly what I needed. Whilst it was possible to go through the process on an android phone, it would be fantastic if this device was also optimised for mobile.

(Posted on 2 Dec 2020)

Reply:Thanks Matthew. With so many detailed options, it's quite a hard thing to get down to a mobile friendly option!